The Airworks Shop Buy Online Terms & Conditions & Privacy
Making A Purchase
Goods are for sale within the UK only.
Making a purchase could not be easier. Just browse our pages, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "review basket / go to payments" and you will be asked for a few details that we need to complete the purchase.
We accept credit card payment.
We accept all major credit cards. We do not charge for any item until it is ready to ship.
Post and Packaging
All purchases are subject to post and packaging, the cost of which is displayed on the top of each page of the shopping pages. These charges apply to Mainland UK addresses only. Non mainland UK addresses will incur a surcharge. This includes Northern Ireland and Please contact us for details.
Delivery Schedule
If you pay by on line credit card we will deliver to you within 5 working days, please allow 7 days after receipt for payment by cheque or credit card details sent by post. Most orders will be delivered the next working day if we receive them before midday. If an item is out of stock, please allow extra time for delivery. We will notify you first if an item is out of stock. We regret we are unable to deliver at weekends or National holidays.
If we are unable to deliver within 5 working days we will contact you.
We must be advised immediately if you do not receive delivery within 7 days of placing your order. Please check your delivery carefully when it arrives. If there are any breakages or shortages please notify us as soon as possible.
Products listed are subject to availability. If a product is out of stock we will contact you to inform you and either order the goods for you or cancel the order.
Tax Charges
All prices quoted include VAT of 17.5%. This does not apply to books as they are zero rated.
Credit Card Security
All credit card numbers are sent to a secure server when your order is placed. Only your order details and order number are sent to us. They are not stored on any computer after they have been processed. We do not process payments until goods are ready to be despatched.
Refunds
We will happily replace or credit any damaged or faulty goods after they have been returned to us. We will also reimburse any costs involved. Please contact us first.
You have the right to cancel your order within 7 working days after receipt of the goods. Your money will be refunded as soon as the goods are returned to us in good condition.
Contacting us
If you wish to contact us directly please do not hesitate to do
so at
Airworks Paragliding Centre
The Old Station
Glynde, Nr Lewes
East Sussex
BN8 6SS
Tel: 01273 858108
Email: info@airworks.co.uk
Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you in accordance with the Data Protection Act of 1988. You can check the information that we hold on you by writing to us. If you find any inaccuracies we will delete or correct promptly.
We only collect information about you to enable us to process your order quickly and efficiently. We will not e-mail you in the future unless you have given your consent.
The information we will collect about you includes: your name, address, phone number, e-mail address and credit card details. We do not store your credit card information after we have completed the purchase.
We do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the shopping cart once you have selected an item.
YOUR STATUTORY RIGHTS ARE NOT AFFECTED BY THESE TERMS AND CONDITIONS.
Complaints
If you have any complaints about the goods or services you have received from Airworks Paragliding Centre please contact us using the contact details above. All complaints will be dealt with fairly and confidentially. We will acknowledge receipt of the complaint within 24 hours and will aim to resolve it within 5 working days. We will keep you informed of the progress.
Steve Purdie CFI
Airworks Paragliding Centre
